Warranty

2 YEAR WARRANTY 

 

No need to register your warranty. Simply keep a reference of your purchase and we will honour any warranty claim.

Rain or Shine guarantees this product against any manufacturing defect, covering materials and workmanship, which appears within 2 years of the date of purchase. Rain or Shine will replace or provide a refund for the defective product, unless the failure is minor, in which case Rain or Shine reserves the right to offer to repair only.

This warranty does not cover damage caused by accident, misuse, theft, normal wear and tear.

In order to claim under this warranty, please cease using the product and return the product to the store of purchase or alternatively return the product to

Rain or Shine

c/ A. Royale and Co (Aust) Pty Ltd ABN 60 002 428 382

81-85 Roberts Road Chullora NSW 2190 Australia

or

Call the toll free number: 1300 276 559

or 

Email: customersupport@rainorshine.com.au

We reserve the right to charge you for any postage costs incurred for returns should a refund, repair or exchange be declined.

Please keep your receipt as proof of purchase as this will authenticate this product warranty.  Rain or Shine recognises that not every customer will retain their receipt.  It will honour this warranty in the absence of a receipt.

This warranty is in addition to existing rights, conditions, guarantees and remedies available to you by law, including the Australian Consumer Law. 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure

 

 

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